Status pages,
like a person wrote them.
When something breaks, your customers want a paragraph, a timeline, and a working email subscribe box. Hatch gives you those three things, hosted on your domain, on a server you control. No status-page tax.
— Incident timeline · INC-0142
We're seeing elevated 5xx rates on checkout — about 7% of requests in the last 4 minutes. Probable correlate: a Stripe webhook receiver pod that came back from a deploy hot. Looking now.
Confirmed: the new pod is missing the STRIPE_WEBHOOK_SECRET env var, causing signature validation to throw. Rolling back to 14d4e2c. ETA on green: ~6 min.
Rollback complete. Error rate back to baseline (0.04%). Watching for 30 min before calling it.
30 min clean. Closing this. Postmortem will go up here on Thursday — short version, the deploy script silently dropped a secret on the floor and we'll fix that.
A status pageand a subscribe box.
Hatch isn't a monitoring tool. It doesn't ping anything. It's the front-of-house: a clean page on your domain, an email/SMS subscribe form, and a pleasant authoring tool for the human posting updates at 3 AM. Plug in any monitor that emits webhooks — Beacon, Pingdom, Datadog, your own — and Hatch will draw the chart.
Eighty-nine.
One status page, forever.
No per-subscriber tax, no "branding fee," no five-figure incident-response upsell. セルフホスト in 4 MB of binary. Plays well with Beacon — they share an event format.
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