FILE 018 · DENVER, COSECT或 · STRENGTH & CONDITIONING状态 · SHIPPED

Built
Summit
a scoreboard
not a SaaS.

A 240-member gym replaced Mindbody & ClassPass-for-business with a single check-in kiosk and a coaching board. One invoice. Zero monthly bleed.

MEMBERS240
COACHES8
REPLACEDMINDBODY
+ TRAINHEROIC
SAVED / YR$28K

Mindbody charged like a champ. Performed like a chump.

Summit is owned by Theo, a former NCAA Div I strength coach, and he's wired like one. He doesn't want a CRM. He wants a board on the wall that says who's in the room, who's late, what they're lifting today, and whose membership lapses on Friday. Mindbody gave him fourteen tabs, three logins, and a quarterly upsell call. He paid $540/mo for the privilege.

01
Member check-in took four taps on a $1,200 iPad nobody could see across the gym floor.
DAILY CHECK-INS240 × 4 TAPS = 960
02
Coach payouts ran in TrainHeroic — a separate subscription — and didn't talk to Mindbody.
DOUBLE-ENTRY HRS~8 / WEEK
03
Lapsed memberships were caught when the lapsed member walked in and asked.
RETENTION LEAK$14k / YR
04
The "branded app" cost extra. The branded app crashed on iOS 17. Theo paid for both.
ADDED FEE$120 / MO
05
Class roster did not show body weight or last week's PR. The two things a coach needs.
COACH UTILITY0 / 10

One kiosk. One screen. Mounted on the wall.

The check-in kiosk is the entire app. A member taps once. Their face, name, today's class, last week's PR, and their next session show up on the gym TV. Behind the scenes: the same Postgres holds payouts, billing, and class history. Theo runs the whole thing from a laptop in his office.

SUMMIT · MAIN FLO或 · 17:42:08LIVE · COACH: T. ELLISON
CHECKING IN · MEMBER #M-0142
DEVON RIVERA
17:425:30 PM CONDITIONING
LAST PR · BACK SQUAT425LB
SESSIONS · 90 DAYS28
MEMBERSHIP THRU14 FEB '26
AUTO-RENEW ON
5:30 PM · CONDITIONING · COACH ELLISON · ROOM A14 / 16 IN
RIVERA D. · NOW
PATEL R.
OKONKWO J.
CHU L.
BAKER M.
VEGA C.
REID K.
SAMUELS T.
HAYES E.
M或ENO B.
CASSIDY P.
PARK J. · LATE 4'
DUNN R.
YOUNG H.
— 2 OPEN —
I bought software
that acts like a
scoreboard.
HEAD COACH · SUMMIT S&CTHEO ELLISON

The tape doesn't lie.

Twelve months post-launch. Theo's bookkeeper ran the numbers — same membership count, same coach roster, same hours of operation. The only variable is the software stack.

POST-FIGHT REP或TQ3 '24 vs Q3 '25
SOFTWARE BILL
$0
DOWN FROM $660/MO
CHECK-IN TIME
1.4s
DOWN FROM 11s AVG
RETENTION
+18%
LAPSED CAUGHT EARLIER
COACH PAYOUT TIME
8m
DOWN FROM 8 HOURS
CASE 014 · DECATUR, IN

Lingenfelter Custom

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