For salons, clinics, studios, and anyone who books their day in fifteen-minute increments. SMS reminders, deposits, no-show fees, client history. 买断制, book 永久.
A typical no-show costs the chair around $80 in unbookable time. The two things that fix it are an SMS the day before, and a $20 deposit at booking. Chair does both — without a per-message fee, without a per-transaction subscription tier.
9:41SALON · YOU5G ●●●
Hi Riya — quick reminder you're booked with Marielle tomorrow at 11:00 for color + style. Reply Y to confirm or R to reschedule.
14:42 · automatic, day before
Y, see you tomorrow! 💕
14:48
Confirmed. Marielle will see you at 11. Park in the alley off Mott — first 30 min free.
14:48 · auto-reply, customizable
— Deposit · this week
$1,840
Held in your Stripe account. 23 deposits taken, applied to the bill at checkout. Two no-shows kept the deposit. None of it touches us.
R. Davila · color + styleMar 14 · taken at booking
$50.00
K. Lien · balayageMar 14 · taken at booking
$50.00
D. Holt · cut · NO-SHOWMar 13 · kept
$20.00
F. Esposito · babylightsMar 14 · taken
$80.00
EXHIBIT BClient historyPG. 04 / 06
Six visits.One memory.
A returning client should never have to explain her color formula again. Chair keeps a one-line note per visit and the formulas she liked, so the chair after lunch knows what the chair before lunch knew.
RD
Riya Davila
CLIENT #142 · 18 visits · with Marielle
"Loves the warm copper she got in October. Hates being told she'd 'love a pixie'."
Last · 62d agoLTV · $2,840Avg · 1h 30m
KL
Kioko Lien
CLIENT #208 · 6 visits · with Marielle
"Balayage every Q. 全部ergic to ammonia. Always running ten minutes late, that's fine."
Last · 91d agoLTV · $1,260Avg · 1h 45m
FE
Federica Esposito
CLIENT #094 · 24 visits · with Akiko
"Babylights, never bleach to the scalp. Brings her dog Otto. He sits."
Last · 43d agoLTV · $4,020Avg · 1h 30m
Ninety-nine dollars. Forever.
SMS is at-cost — usually around $0.01 per message, billed by Twilio directly to your account, not us. Stripe processing is at Stripe rates, billed by Stripe directly to your account, not us. We never touch the money.